Provacy policy

Loss of guest property

Villa Orca cannot be held responsible for loss or damage to any belongings, or for injury sustained by the Guest or members of his/her party during their stay at the apartment except to the extent that such injury, loss or damage to any belongings is caused by the negligence or default of Villa Orca.
Villa Orca does not provide insurance for personal effects. Vehicles parked in Villa Orca’s parking area are done so at the risk of the Customer. We strongly recommend that guests make their own arrangements for travel and motor insurances to cover any such losses.

Right to Evict

Villa Orca reserves the right to terminate the guests stay without any refund obligations in case of a breach of the Terms and Conditions or in case of receiving serious complains about the Guest. Villa Orca also reserves the right to refuse to provide an accommodation if on arrival the Guest is under the influence of alcohol or drugs, is unsuitably dressed or is behaving in a threatening, abusive or otherwise unacceptable manner.

Right of Entry

Villa Orca’s team reserves the right to enter the apartment at any reasonable time for reasonable cause. This includes the undertaking of unforeseen (internal and external) remedial repairs together with any annual external re- decorations for which access to the inside of the apartment may be required. Also mentioned in house rules, Villa Orca’s team has right to enter the apartment and turn off air conditioning device if it’s running on while the Guest is not in the apartment. The team reserves a right to enter the apartment in case of rainy and bad weather conditions to close the windows and doors which face the possibility of getting damaged if the guest is not at the property.

Pets:

No domestic pets are allowed without previous discussion and permission of Villa Orca’s management. If the booking that includes pets is agreed in advance, our Guests are kindly asked to make sure all the worming treatments and vaccinations are up to date. Pets are not allowed to be placed on the furniture or beds and they are not allowed to be left unattended in the apartment. While on the property in common area they must be on a leash so they would not disturb other Guests.There must be no evidence that a pet has been at the property upon departure.